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Mozilla: Browser Ballot Glitch Cost Us 9m Firefox Downloads

timothy posted about 2 years ago | from the prisoner-failed-to-provide-enough-rope dept.

Firefox 90

nk497 writes with this selection from PC Pro magazine: "Microsoft's failure to include the EU browser ballot in Windows 7 SP1 cost Mozilla as many as 9 million Firefox downloads, the organisation's head of business affairs revealed. Harvey Anderson said daily downloads of Firefox fell by 63% to a low of 20,000 before the ballot was reinstated, and after the fix, downloads jumped by 150% to 50,000 a day. Over the 18 months the ballot was missing, that adds up to six to nine million downloads — although it's tough to tell if the difference has more to do with Chrome's success or the lack of advertising on Windows systems. The EU is currently investigating the 'glitch,' and Microsoft faces a massive fine for failing to include the screen, which offers download details for different browsers to European Windows users, as part of measures ordered by the EU to balance IE's dominance." Reader Dupple points to coverage at ZDnet, too.

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Holy shit! (3, Funny)

Anonymous Coward | about 2 years ago | (#41840865)

It's three days ago!

Re:Holy shit! (1)

Anonymous Coward | about 2 years ago | (#41840973)

Not only that, it's yesterday as well!

Re:Holy shit! (0)

Anonymous Coward | about 2 years ago | (#41841437)

Slashdot: bringing yesterdays news the day before yesterday today!

Re:Holy shit! (3, Funny)

an00bis (667089) | about 2 years ago | (#41841989)

yo, dawg, I herd you like old news, so I put old news in your old news so you can reminisce while you deja vu

Super Duper (5, Insightful)

Anonymous Coward | about 2 years ago | (#41840869)

http://news.slashdot.org/story/12/10/31/178256/windows-browser-ballot-glitch-cost-firefox-6-9-million-downloads

Re:Super Duper (2, Funny)

Anonymous Coward | about 2 years ago | (#41840939)

Slashdot: Editor glitch causes excessive reposting!

(News at 11)

Re:Super Duper (2, Funny)

Anonymous Coward | about 2 years ago | (#41841069)

I suspect within a week we will see the news singularity, at which point the same story will be the only article on Slashdot, reposted for ever.

Or better editorial control.

Re:Super Duper (4, Funny)

msauve (701917) | about 2 years ago | (#41841193)

You have to give timothy a break. It's obvious that he can't read, and has simply been trained to click a button for food.

Re:Super Duper (1)

Desler (1608317) | about 2 years ago | (#41841303)

So he's nothing but a Mechanical Turk?

Re:Super Duper (1)

msauve (701917) | about 2 years ago | (#41841443)

Please don't insult the Turks.

Re:Super Duper (0)

Anonymous Coward | about 2 years ago | (#41841457)

The Mechanical Turk was a trick which created the appearance of a machine that was performing a task which required intelligence, not the other way around, a person which is supposed to be intelligent performing purely mechanical tasks.

Re:Super Duper (0)

Anonymous Coward | about 2 years ago | (#41842733)

He must not have been very hungry.

Re:Super Duper (1)

StripedCow (776465) | about 2 years ago | (#41841239)

Come on, we discussed RIAA accounting way before that post.

Re:Super Duper (3, Funny)

crazyjj (2598719) | about 2 years ago | (#41841249)

Tomorrow's headline: "Mozilla Claims Slashdot Dupe Cost Them 2 Billion Downloads."

Re:Super Duper (1)

houghi (78078) | about 2 years ago | (#41841407)

Stopping dupe posts costs /. 2 brazilian hits.

Repeat from Yesterday (1)

realsilly (186931) | about 2 years ago | (#41840877)

Goodness, we just saw an almost exact same post yesterday. Are we that in need of news articles?

Re:Repeat from Yesterday (2)

Desler (1608317) | about 2 years ago | (#41840903)

Actually this is the SAME submission that was posted yesterday.

Re:Repeat from Yesterday (2)

masternerdguy (2468142) | about 2 years ago | (#41841093)

holy shit it's Groundhog Day I guess

Dupe Dupeington (3, Informative)

Anonymous Coward | about 2 years ago | (#41840879)

Yes, we know. Soulskill already posted this story [slashdot.org] .

Christ timothy, are you really that incompetent?

Re:Dupe Dupeington (1)

Anonymous Coward | about 2 years ago | (#41841091)

Yes, we know. Soulskill already posted this story [slashdot.org] .

Christ timothy, are you really that incompetent?

At the risk of stating the BLINDINGLY OBVIOUS...

Umm, yeah, he is.

Sounds familiar (5, Funny)

Bogtha (906264) | about 2 years ago | (#41840883)

Reader Bogtha points to coverage at Slashdot [slashdot.org] , too.

I love Firefox .... (-1)

Anonymous Coward | about 2 years ago | (#41840885)

and hate IE..

Down with Microsoft..

More things change, more they stay the same (3, Informative)

bittmann (118697) | about 2 years ago | (#41840899)

timothy is in fine form [slashdot.org]

Same submitter, even!

Even so, this only hits the news now? (1)

Shrike Valeo (2198124) | about 2 years ago | (#41840915)

More than anything, I'm surprised this has taken so long to be brought up.

It's a massive irony I installed W7 last week and noticed this. I thought to myself "that's not right....where's my browser choice? Y'know...like M$ were ordered to display..." and it hits the news like the world only just discovered it with me.

Embrace and extend. (1)

hoboroadie (1726896) | about 2 years ago | (#41841543)

Compliance forthcoming.

Why does anyone care... (-1)

Anonymous Coward | about 2 years ago | (#41840917)

...about which free browser is used?

It was stupid the first time (0)

CajunArson (465943) | about 2 years ago | (#41840961)

And obnoxiously dumb the second time!

[Posted from Firefox installed on a non-European computer, which apparently violates the laws of physics since Firefox usage share is zero outside of Europe since we don't have a "browser ballot" to do our thinking for us here]

Who cares? (0)

Anonymous Coward | about 2 years ago | (#41841015)

Windows SEVEN???

Re:Who cares? (0)

Anonymous Coward | about 2 years ago | (#41841139)

Shill!

Re:Who cares? (1)

hoboroadie (1726896) | about 2 years ago | (#41841563)

None of my hardware wants Windows 8. YMMV

Nice Dupe (1)

ZeroSerenity (923363) | about 2 years ago | (#41841031)

Only took you 16 hours to post the same submission twice. http://news.slashdot.org/story/12/10/31/178256/windows-browser-ballot-glitch-cost-firefox-6-9-million-downloads [slashdot.org]

Re:Nice Dupe (1)

Ash-Fox (726320) | about 2 years ago | (#41841221)

Only took you 16 hours to post the same submission twice.

You must be new here.

Re:Nice Dupe (1)

Desler (1608317) | about 2 years ago | (#41841323)

They usually dupe by posting someone else's submission. This is one of the few times that another editor has reposted the same submission.

Re:Nice Dupe (0)

Anonymous Coward | about 2 years ago | (#41841527)

I'm starting to wonder if there's some sort of achievement around the slashdot offices for dupes. The editors must be high-fiving each other for this one. 16 hours later? Must be a new record.

Re:sCOend Psot (1)

hoboroadie (1726896) | about 2 years ago | (#41841603)

Some posts are worth repeating. Perhaps not this one.

timothy has a glitch as well (2)

Bob the Super Hamste (1152367) | about 2 years ago | (#41841035)

Apparently timothy has a glitch as well affecting his selection of articles.

Re:timothy has a glitch as well (1)

Hillgiant (916436) | about 2 years ago | (#41844385)

It's not a bug, it's a feature!

Im sure it was Chrome (1, Interesting)

who_stole_my_kidneys (1956012) | about 2 years ago | (#41841047)

Not necessarily Microsoft that had people switching. Fire Firefox's ever growing memory footprint, and frequent update cycle that broke extensions are main reasons people stopped downloading FF.

Re:Im sure it was Chrome (0)

Anonymous Coward | about 2 years ago | (#41841223)

Try doing some reading: ff's memory footprint has been steadily decreasing over the past few years.

Re:Im sure it was Chrome (1)

Anonymous Coward | about 2 years ago | (#41841253)

Try doing some reading: ff's memory footprint has been steadily decreasing over the past few years.

So has my weight, but I don't call myself skinny.

Re:Im sure it was Chrome (1)

Desler (1608317) | about 2 years ago | (#41841329)

Sure if you use no addons and have 1 tab open. But how realistic is that usage pattern?

Re:Im sure it was Chrome (0, Funny)

Anonymous Coward | about 2 years ago | (#41843079)

Well if you would stop playing Farmville and using Failbook then you wouldn't have that kind of trouble with Firefox now would you?

Re:Im sure it was Chrome (1)

Desler (1608317) | about 2 years ago | (#41844779)

So people are just "Using the browser wrong", eh?

Not sure the need to spread lies (4, Insightful)

tuppe666 (904118) | about 2 years ago | (#41841347)

Not necessarily Microsoft that had people switching. Fire Firefox's ever growing memory footprint, and frequent update cycle that broke extensions are main reasons people stopped downloading FF.

Wow. What a load of nonsense, Firefox has a tiny footprint stop spreading this lie. As for the frequent update cycle, that may be an enterprise issue, but why would it be for a home user. I stopped looking at extensions breaking a long time ago. I think you would have a hard lime listing one popular addon that is not working under firefox 16.

Again http://www.tomshardware.com/reviews/windows-7-chrome-20-firefox-13-opera-12,3228.html [tomshardware.com] Chrome does win these tests, but not on lies, but by being a great browser.

Re:Not sure the need to spread lies (1)

Bengie (1121981) | about 2 years ago | (#41841601)

People have been saying for the past year that FF doesn't gobble memory, but I periodically check FF every month or two and last time I checked, it was gobbling memory and running slowly compared to Chrome. btw, I use no addons except Java.

Must be something about 20-30 tabs and running for 7+ days at a time. Chrome has no issues with this.

My anecdotal experience.

Re:Not sure the need to spread lies (2)

tuppe666 (904118) | about 2 years ago | (#41841797)

Must be something about 20-30 tabs and running for 7+ days at a time. Chrome has no issues with this.
My anecdotal experience.

As opposed to benchmarked or at least backed up with an about:memory. Your abnormal usage even if it were true is ridiculous considering how wonderful quit/restart works. Although in my equally useless anecdotal experience firefox runs great with more than that...want me to post a video :)

Seriously Chrome is great browser, but so is Firefox.

Re:Not sure the need to spread lies (0)

Anonymous Coward | about 2 years ago | (#41842539)

Funny how you are such an argumentative cockbag about this. It is a fucking user story and you are discounting it.

Re:Not sure the need to spread lies (1)

Desler (1608317) | about 2 years ago | (#41843241)

Sounds like he's a great fit as a Mozilla developer or evangelist.

Re:Not sure the need to spread lies (1)

Bengie (1121981) | about 2 years ago | (#41843877)

Why should I have to restart my browser? Isn't that like saying "Win95 is fine, just reboot it every few hours"?

Now that I've talked about FF, I'll have to test it out again in a few days. I like having alternatives and I know FF is getting better. And don't think I'm saying Chrome is better, I'm just saying for how I use my browser, Chrome works best for me right now. FF is a great product.

Re:Not sure the need to spread lies (0)

Anonymous Coward | about 2 years ago | (#41845939)

That's odd because even Google says FF is better for tab heavy users.

Re:Not sure the need to spread lies (1)

HarrySquatter (1698416) | about 2 years ago | (#41846257)

Totally. Which is why you provided the link to where they said this.

Re:Not sure the need to spread lies (0)

Anonymous Coward | about 2 years ago | (#41843933)

So then if your free extension is not popular, you expect it to just drown in the sea of forced obsolescence ? It is not fair that the same people who complain about developers who keep adding bloat to their code are in agreement with the practice of basically maintaining old extensions forever.

I mean, some people can maintain their stuff, and it's good for them, but I have lost many good extensions to the upgrade cycle when the devs just get burnt out.

Re:Not sure the need to spread lies (0)

Anonymous Coward | about 2 years ago | (#41844099)

Quote something other than Tom's Hardware Guide, that's like quoting Wikipedia, IMHO.

Re:Not sure the need to spread lies (1)

GNious (953874) | about 2 years ago | (#41846163)

From FF15 to current FF18, I've not seen any but a few esoteric plugins and extensions break.

WebEx, Sharepoint, that kind of half-arsed plugins can break, most others work nicely (Flash is usually crapping out, nothing new there)
Cooliris and Grafxbot are only extensions not working on current FF18, and only one of these even make sense running.

As for memory, then I can observe that after 2 days of having FF open, my mac is slow-as-frozen-shit. Stopping and starting FF resolves that. Might be one of the extensions (Adblock? NoScript? SuspendBackgroundTabs? Perhaps FlagFox..), but it IS an issue.

If it wasn't for wallstreet... (2)

Shados (741919) | about 2 years ago | (#41841063)

If it wasn't for wallstreet and the constant need for "growth" quarter after quarter, I wonder how long it would be before Microsoft considers the cost of doing business in the EU to be too high to be worth it.

They were convicted of abusing a monopoly and have to pay for it, but the market is completely different today than it was back then. And as much as it would make some people here happy, is a market with just Apple, Linux and Google best for customers? In world that's quickly becoming a phone/tablet world, Microsoft won't have a majority marketshare for very long, and the barrier for entry is incredibly high for another player to replace them...

Re:If it wasn't for wallstreet... (2)

tuppe666 (904118) | about 2 years ago | (#41841273)

If it wasn't for wallstreet and the constant need for "growth" quarter after quarter, I wonder how long it would be before Microsoft considers the cost of doing business in the EU to be too high to be worth it.

They were convicted of abusing a monopoly and have to pay for it, but the market is completely different today than it was back then. And as much as it would make some people here happy, is a market with just Apple, Linux and Google best for customers? In world that's quickly becoming a phone/tablet world, Microsoft won't have a majority marketshare for very long, and the barrier for entry is incredibly high for another player to replace them...

I think you must be a little confused about the importance of the EU, considering the US has only 500 Million compared to EU's 750 million. Its simply a larger market for Microsoft than the US. How arrogant are you?

Microsoft is still the same abusive monopoly it always was. Just because its a massive failure in mobile [apart from the using the elf same abusive practice that got it slapped with the ballot in the first place], and a massive failure on the internet [despite using the self same practices that got it slapped with the ballot in the first place]

Lets be honest Microsoft has not changed; Companies like Apple and Google simply had better products in markets where Microsoft wasn't, and now are rich enough not to be pushed around by Microsoft.

Personally I would love to see Microsoft withdraw from the EU too. It would create competition that has sadly still lacking on the desktop.

Re:If it wasn't for wallstreet... (1)

HarrySquatter (1698416) | about 2 years ago | (#41846285)

FYI: The US only has 300 million people and the EU population is 500 million. Might want to double check your facts next time.

I Have Modest Testicles (-1)

Anonymous Coward | about 2 years ago | (#41841083)


 

Re:I Have Modest Testicles (0)

Anonymous Coward | about 2 years ago | (#41841117)

They're too shy to have ever descended?

Before you complain (0)

Anonymous Coward | about 2 years ago | (#41841135)

about Mozilla using RIAA/MPAA math, read The Complete Idiot's Guide to Statistics [amazon.com] . Lost downloads is a measurable metric and not the same as making up a dollar figure to scare a jury,

Re:Before you complain (1)

Anonymous Coward | about 2 years ago | (#41841147)

Phony math is okay as long as it supports what I believe!

Re:Before you complain (1)

tuppe666 (904118) | about 2 years ago | (#41841369)

The bottom line is IE is simply not as good as the competition, not even close. Pick your own reasons for its uptick. Personally I think IE should be stripped completely from Windows, and no Apple/Linux bundling a browser is not defence. Personally I would be happy to have browsers removed from them too. The internet is too precious a resource.

Re:Before you complain (1)

mwvdlee (775178) | about 2 years ago | (#41841599)

Agreed! No OS should come with a browser installed. I'll just download whichever brows... oh wait.

Re:Before you complain (0)

tuppe666 (904118) | about 2 years ago | (#41841823)

Agreed! No OS should come with a browser installed. I'll just download whichever brows... oh wait.

LOL you think you need a browser to download...a browser. I think you need to stop posting.

Re:Before you complain (1)

Anonymous Coward | about 2 years ago | (#41842353)

Not all of us browse the web with wget, RMS.

Re:Before you complain (1)

tuppe666 (904118) | about 2 years ago | (#41842411)

Not all of us browse the web with wget, RMS.

...or use the Apple Store; Windows Store; Linux Repositories; Google store. which is the modern way of getting all software.

Although you don't need the skills of RMS; whose contributions Like GCC are wonderful. a VB6 programmer could probably put something serviceable together in a few minutes.

Re:Before you complain (2)

mwvdlee (775178) | about 2 years ago | (#41842785)

Since I like Chrome, I'll use the Google Store.
Now, how to get to the Google store without a browser...

Re:Before you complain (1)

Desler (1608317) | about 2 years ago | (#41844831)

There's a Windows store in XP, Vista or 7? Since when? Also, how do I get to the Google Store without a browser on a non-Android device? Also, how is having to go to a vendor app store better than just giving a browser by default? Answer: it's not.

Re:Before you complain (1)

RobertLTux (260313) | about 2 years ago | (#41842149)

here you go
http://ninite.com/chrome-firefox-flash-flashie-java-opera-safari/ [ninite.com]

yah i included Flash and java for you

Re:Before you complain (1)

Desler (1608317) | about 2 years ago | (#41844849)

Yes, let me just go to that URL without a browser...

Re:Before you complain (1)

RobertLTux (260313) | about 2 years ago | (#41851793)

the trick is you go to that url with another system get your download and then run the file on your target computer.

-10 dice.com (0)

Anonymous Coward | about 2 years ago | (#41841191)

Another -10 points for dice.com

mozilla... (0)

Anonymous Coward | about 2 years ago | (#41841203)

stop making a shitty browser instead of blaming it on other crap

Deja Vu (1)

The Grim Reefer (1162755) | about 2 years ago | (#41841229)

Agents must have changed som...

NO CARRIER

Timothy must be sad (3, Funny)

captain_dope_pants (842414) | about 2 years ago | (#41841235)

Dupe submissions could easily be avoided if Timothy was happy - causing his brain to produce a level of gamma waves - specifically those linked to consciousness, attention, learning and memory.

I for one... (1)

BradyB (52090) | about 2 years ago | (#41841247)

... welcome our dupe posting overlord timothy.

Is it just me or... (1)

cjjjer (530715) | about 2 years ago | (#41841291)

does anyone else think this is sad that Moz is bringing up how many downloads it lost to this "glitch". It's like saying we totally depend on Microsoft to make our browser popular. Otherwise we have no chance against IE or Chrome.

Oh wait...

Re:Is it just me or... (1)

Big Hairy Ian (1155547) | about 2 years ago | (#41841409)

Well IE's installed by default and every time I use google there's a link for chrome which is probably why its the most popular at the moment

Re:Is it just me or... (2)

tuppe666 (904118) | about 2 years ago | (#41841439)

does anyone else think this is sad that Moz is bringing up how many downloads it lost to this "glitch". It's like saying we totally depend on Microsoft to make our browser popular. Otherwise we have no chance against IE or Chrome.

Oh wait...

Not waiting. The idea behind the ballot is simple, create an even footing for the browsers to compete. With all things being even Firefox does better. Lets face it nobody uses IE because its good. Personally I wonder if Microsoft was made to install Firefox as default it would have many downloads of IE ;)

Personally I love competition, and would hate to go back to the dark days of IE 10.

Re:Is it just me or... (1)

rwise2112 (648849) | about 2 years ago | (#41842263)

does anyone else think this is sad that Moz is bringing up how many downloads it lost to this "glitch". It's like saying we totally depend on Microsoft to make our browser popular. Otherwise we have no chance against IE or Chrome. Oh wait...

I posted this last time as well, but down in TFA there is a quote saying that in Europe IE downloads also decreased during that time, but Chrome downloads increased. So to me it seems that people are just prefering Chrome these days, and the ballot really makes no difference.

Yeah (1)

bravecanadian (638315) | about 2 years ago | (#41841377)

Sure it did.

Because the users who actually have a clue what Firefox even is can't go get it themselves.

And? (1)

Jintsui (2759005) | about 2 years ago | (#41841501)

What exactly is Mozilla's point here? Not like they lost any money as their browser is free.

Re:And? (2)

tuppe666 (904118) | about 2 years ago | (#41841923)

What exactly is Mozilla's point here? Not like they lost any money as their browser is free.

They have exactly lost money on this. They earn money from selling "search engine default to the highest bidder". The less users they have the less negotiating power they have, and that is not all they have lost, in addition mindshare, and brand power. This is especially harmful considering Mozilla is planning new markets.

Re:And? (1)

Kalriath (849904) | about 2 years ago | (#41846833)

The RIAA has definitely lost money on piracy. They earn money from "selling CD licenses". The more people that are pirating the less CDs are being bought, and that's not all they have lost, in addition mindshare and brand power. This is especially harmful considering threatening new independent revenue models popping up.

Hmm. Suddenly, the argument with a mere few words replaced is the sort of thing that gets you a troll mod on this site. How is it that when the RIAA claims that "lost sales" due to piracy costs them money everyone attacks with a righteous fury but when Mozilla "loses money" due to "lost downloads" due to browser ballot glitches, suddenly it's a valid argument?

Double standard much?

Re:And? (0)

Anonymous Coward | about 2 years ago | (#41851407)

Oh look, it's another retard who bases their bogus argument on slashdot being exactly one person who must therefore express consistent views or be a hypocrite.

Or it just sucks... (1)

MorphOSX (2511156) | about 2 years ago | (#41842169)

Personally, I find firefox is slow, kludgy, and generally a poor browser. Chrome outdoes it by far.

Wow, guys... (1)

mcgrew (92797) | about 2 years ago | (#41842227)

I'd hate to be Timothy, you guys are really savaging him. You've never fucked up at work before?

OTOH, like my old man always said, "one 'oh, shit' wipes out a whole bunch of 'attaboys'"

Re:Wow, guys... (1)

Desler (1608317) | about 2 years ago | (#41842373)

Sure, if timothy and the other "editors" didn't dupe shit all the time. If it was purely an isolated incident you'd have a point, not you don't.

That many people unable to google (0)

Anonymous Coward | about 2 years ago | (#41843337)

firefox you say.

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